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@hand Solution Overview
Software Solutions for a Workforce In Motion™
@hand provides field service software and enterprise mobile
applications for asset-intensive organizations. With its Field
Mobility System (FMS), @hand offers a patented, designed-for-mobility
software architecture and pre-configured mobile solutions for field
service, asset management, and supply chain environments.
@hand connects field personnel to the capabilities of back-end systems
by delivering user-centric mobile applications designed to align
with field work processes, rather than back-end system processes.
@hand FMS solutions include:
@hand FMS applications support a wide variety of mobile devices and
work in online and offline scenarios. Using platforms such as
handheld PDAs, tablets, laptops and smartphones, users can connect
to enterprise data with any IP-based network, including Wi-Fi,
WWAN, Ethernet, and dial-up.
The @hand Usability Advantage
@hand FMS provides reliable workforce-centric software that field
personnel will actually use. Technically sound solutions that fail to
achieve user adoption will not meet business objectives. @hand
understands that usability is the primary success criteria for a
Workforce in Motion™.
Business Benefits
@hand FMS is an ideal option for organizations that can benefit from
software designed specifically for field operations and based on a
high-quality, time-tested mobile computing architecture.
- Data Integrity: Accelerated data feeds from the field improve the quality and accuracy of information in enterprise systems.
- Productivity: Field force automation through intuitive mobile applications reduces administrative tasks and paperwork and increases the time available for high-value job tasks and customer interaction.
- Process Optimization: More accurate and timely information allows management to allocate field resources more effectively and with more accurate data.
- Compliance: Guided mobile applications with business rules validation helps to ensure operational and regulatory compliance.
- Total Work Visibility: Strategic mobile enterprise solutions allow organizations to connect frontline work execution with work planning and processing, enabling a comprehensive view of the work cycle.
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